Henderson Water Utility

Whats_New_Post-It-Note

Stormwater Fee FAQs

Beginning with July 2017 utility bills, HWU customers will see a new line item for a “Stormwater Fee” on their utility bills.

The amount of the monthly “Stormwater Fee” will be $5.00 for most residential customers.

The stormwater fees are based on the size of the customer’s water meter.  Most residential customers have a water meter size that is less than one inch.  Many commercial and industrial customers have water meters that are larger than one inch.  Meter size is being used as a proxy for the stormwater impacts associated with the size of a customer’s facility.

Please read HWU’s FAQ document, in PDF file format, for answers to questions you might have about the “Stormwater Fee”.  The 2-page FAQ document is available via the following link:

Stormwater Fee FAQs

Stormwater Fee FAQs

Additional information about HWU’s rates and fees is available here:

HWU Rates and Fees


FOG
Fats, Oils, and Grease

Sewer pipes become clogged over time and can cause sewer backups in your home or sanitary sewer overflows (SSO).  During a SSO, untreated wastewater can flow onto streets, into storm drains, and into public waterways.  All of these can result in health hazards, expensive property damage, and threaten the environment.  This will also increase the costs associated with operating and maintaining the City’s collection system.

Read HWU’s FOG Management Policy by clicking on the following link:
HWU Policy F-500: Fats, Oils and Grease Management

Sewer Main Clogged with Fats, Oils, and Grease

Strategic Plan for Capital Spending

Water
Wastewater
Stormwater

HWU’s Strategic Plan for Capital Spending has been updated.  Read the April 2017 update here.

Older versions for comparison are also available.

Strategic Plan for Capital Spending


2017 CONSUMER CONFIDENCE REPORTS
for both the North and South Water Treatment Plants

2017 North CCR

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NORTH Water Treatment Plant
Serving the City of Henderson
and portions of Henderson County

2017 Henderson Water Utility North annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/north.pdf to view your 2017 annual water quality report or to request a paper copy call 270-826-2421.

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SOUTH Water Treatment Plant
Serving the City of Sebree, Beech Grove,
and portions of Henderson County

2017 Henderson Water Utility South annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/south.pdf to view your 2017 annual water quality report or to request a paper copy call 270-826-2421.


HWU Posts on Facebook

Friday July 14th, 2017 - 8:20 pm

A REVISED and UPDATED version of the July 17, 2017 Water and Sewer Commission Meeting agenda (in PDF format) has been published to the HWU website at this link:

tinyurl.com/HWU-Board-Agenda

The meeting will begin at 4:30 p.m. at the Bobby Gish Administrative Building located at 111 Fifth Street in Henderson.
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Welcome to Henderson Water Utility’s Website.  This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:

Wastewater
Stormwater


More HWU Facebook Posts:

HWU Posts on Facebook

Friday July 14th, 2017 - 8:20 pm

A REVISED and UPDATED version of the July 17, 2017 Water and Sewer Commission Meeting agenda (in PDF format) has been published to the HWU website at this link:

tinyurl.com/HWU-Board-Agenda

The meeting will begin at 4:30 p.m. at the Bobby Gish Administrative Building located at 111 Fifth Street in Henderson.
... See MoreSee Less

Friday July 14th, 2017 - 4:21 pm

The July 17, 2017 Water and Sewer Commission Meeting agenda (in PDF format) is available on the HWU website at this link:

tinyurl.com/HWU-Board-Agenda

The meeting will begin at 4:30 p.m. at the Bobby Gish Administrative Building located at 111 Fifth Street in Henderson.
... See MoreSee Less

Thursday July 13th, 2017 - 11:12 am

Henderson Water Utility shared City of Henderson, KY Government's photo. ... See MoreSee Less

Next 'Trash Talk' litter pickup set for Saturday, July 29 dlvr.it/PVJGrV

Thursday July 13th, 2017 - 11:02 am

Road Closing: Kimsey Lane between N. Adams St. and Richardson Ave.

Kimsey Lane between N. Adams St. and Richardson Ave. will be closed Monday (07-17-2017) through Friday (07-21-2017), starting at 7:00 a.m. Monday morning.

Both lanes of the construction zone will be closed to through traffic, with local access only. A detour around the construction zone is via Richardson Ave.

Construction crews will be installing a new 24-inch stormwater line.

Please avoid the area of construction if at all possible. If you must travel on the Richardson Ave. detour, please be extra careful, as this detour is through a residential neighborhood.
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Monday July 3rd, 2017 - 12:15 pm

Stormwater Fee FAQs

Beginning with July 2017 utility bills, HWU customers will see a new line item for a “Stormwater Fee” on their utility bills.

The amount of the monthly “Stormwater Fee” will be $5.00 for most residential customers.

The stormwater fees are based on the size of the customer’s water meter. Most residential customers have a water meter size that is less than one inch. Many commercial and industrial customers have water meters that are larger than one inch. Meter size is being used as a proxy for the stormwater impacts associated with the size of a customer’s facility.

Please read HWU’s FAQ document, in PDF file format, for answers to questions you might have about the “Stormwater Fee”. The 2-page FAQ document is available via the following link:

storage.hkywater.org/adobe/ordinances/HWU_Stormwater_Fee_FAQs_(Revised_2017-07-01).pdf

Additional information about HWU’s rates and fees is available here:

www.hkywater.org/governance/rates-and-fees
... See MoreSee Less