Henderson Water Utility

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Spring Rains and Stormwater Drains

Henderson’s catch basins, or storm drains, on the side of the road funnel rainwater to Canoe Creek and to the Ohio River. With spring showers on the horizon, it is important to remember that pollutants and debris washed into these basins when it rains are not usually carried to one of Henderson’s treatment plants for cleaning, but instead are conveyed to a nearby waterway. Once in our creeks and rivers, chemicals, yard debris, litter and dirt can degrade the quality of the water we rely on for drinking water and recreation. Basins and drains clogged by debris also can lead to storm water flooding that creates safety hazards and costly property damage.

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Storm Drain (Catch Basin)

Remember these tips to help protect public health, property and the environment:

  • Sweep grass clippings, leaves and other debris off the street and away from storm drains.
  • Dispose of all waste properly in trash receptacles or recycling bins.
    Use fertilizers and pesticides sparingly on your yard and landscaping.
  • Never dump, pour or wash oil, chemicals, paint, yard debris, trash or other substances down a storm drain.
  • When it snows, try to shovel ice and snow away from storm drains to maintain a clear opening.

Read more about how to help the environment and prevent localized flooding during spring rains here.


 Lead and Copper In Your Drinking Water

Henderson Water Utility (HWU) takes its role in safeguarding the public health very seriously.  We also take a lot of pride in producing and delivering to you high quality water that you can be confident in.  HWU is paying close attention to the developing water quality problem in Flint, Michigan.  Our thoughts are with all those who are struggling without access to safe and reliable water in their homes.  No one should have to question the safety of water at the tap.

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As your water provider, we would like to take this opportunity to answer a few of the main questions and concerns that you might have about lead and copper in your drinking water.

Is My Water Safe?

The drinking water that HWU produces and sends throughout its network of water mains is safe, with levels of lead and copper that are extremely low.  However, if a water customer has old lead service lines running between the water main in the street and the home, or has old lead plumbing inside the home, then it is possible that unsafe levels of lead might be present in the water supply.

Read more about Lead and Copper In Your Drinking Water


Illicit Discharges
A Grate Concern

Illicit discharges include allowing non-stormwater liquids and solids to enter the Ohio River or Canoe Creek, whether by accidental or by devious means.  Sometimes the illicit discharges flow directly to our waterways.  Other times the liquids and solids  enter the river and creek through stormwater grates.  That’s why illicit discharges are a “grate” (great) concern.

The end result is damage to our environment.

Watch this 2-minute video to learn more about illicit discharges in Henderson.

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Click on the image above to watch the video

HWU Posts on Facebook

Thursday April 28th, 2016 - 12:41 pm

Hydrant Flushing

Beginning Monday, May 2, 2016 Henderson Water Utility crews will be flushing fire hydrants throughout the city.

The hydrant flushing will begin at 6 a.m. Monday and continue until the entire system has been flushed. Utility crews will be flushing hydrants around the clock until the process is complete, which is expected to be by the end of the day Thursday, May 5, 2016.

Customers might experience a temporary decrease in water pressure. Customers with questions or concerns may call 270-826-2824.

The utility flushes hydrants every May and October as recommended by the Kentucky Division of Water to maintain water quality. Crews measure the amount of chlorine in the water to be sure it is safe to drink, and to be sure freshly chlorinated water is distributed throughout the system.

This hydrant flushing is separate from that done by the Henderson Fire Department, which flow-tests 20 percent of hydrants every spring or early summer to document water pressure and determine if they have sufficient water for fire protection within the city.

Fire Department results are provided to the Insurance Services Office, to help calculate the fire protection rating for the city of Henderson.
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Welcome to Henderson Water Utility’s Website.  This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:

Wastewater
Stormwater


More HWU Facebook Posts:

HWU Posts on Facebook

Thursday April 28th, 2016 - 12:41 pm

Hydrant Flushing

Beginning Monday, May 2, 2016 Henderson Water Utility crews will be flushing fire hydrants throughout the city.

The hydrant flushing will begin at 6 a.m. Monday and continue until the entire system has been flushed. Utility crews will be flushing hydrants around the clock until the process is complete, which is expected to be by the end of the day Thursday, May 5, 2016.

Customers might experience a temporary decrease in water pressure. Customers with questions or concerns may call 270-826-2824.

The utility flushes hydrants every May and October as recommended by the Kentucky Division of Water to maintain water quality. Crews measure the amount of chlorine in the water to be sure it is safe to drink, and to be sure freshly chlorinated water is distributed throughout the system.

This hydrant flushing is separate from that done by the Henderson Fire Department, which flow-tests 20 percent of hydrants every spring or early summer to document water pressure and determine if they have sufficient water for fire protection within the city.

Fire Department results are provided to the Insurance Services Office, to help calculate the fire protection rating for the city of Henderson.
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Friday April 15th, 2016 - 12:14 pm

The April 18, 2016 Water and Sewer Commission Meeting agenda (in PDF format) is available on the HWU website at this link:

tinyurl.com/HWU-Board-Agenda

The meeting will begin at 4:30 p.m. at the Bobby Gish Administrative Building located at 111 Fifth Street in Henderson.
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Thursday April 14th, 2016 - 4:02 pm

Road Closing at 12th Street between Merritt Drive and North Main

Beginning Tuesday morning April 19, 2016, 12th Street between Merritt Drive and North Main Street will be closed through Thursday, April 21.

There will be full access to the Methodist Hospital parking lot that is near the construction site.

Crews from Henderson Water Utility will be repairing a trench that was cut for a water main project earlier in the year.
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Thursday March 24th, 2016 - 1:36 pm

Henderson Water Utility updated their cover photo. ... See MoreSee Less

Thursday March 24th, 2016 - 11:34 am

Good Friday Holiday Schedule

The offices of Henderson Water Utility will be closed on March 25, 2016 in observance of the Good Friday holiday.

HWU will respond to emergencies that happen during this period. Calls will be answered 24 hours, as is always the case. If you have a water or sewer emergency, please call (270) 826-2824.
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