Henderson Water Utility

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Pink Stains In Your Toilet Bowl

The bacteria Serratia marcescens causes pink stains
The bacteria Serratia marcescens causes pink stains. Click on image for better view.

Each year, a few customers call to ask us about pink stains or residues that occasionally develop in moist areas in their homes. They generally observe this in toilet bowls, around sink and tub drains, on shower curtains or other shower surfaces, and even in pet water dishes.  The customer naturally wants to know if there is something wrong with his/her water.

No, a pink residue is not a problem with your water quality, and is not harmful in this situation.  It is evidence of bacteria that are common inhabitants of our environment.  The most typical of these bacteria is one known as Serratia marcescens.

These bacteria come from any of a number of naturally-occurring sources, such as soil, mulch, dust, and surface waters, and they thrive in an environment that is moist and high in phosphates.  More people indicate the problem occurs in the summer months when temperatures and humidity are higher, and especially if windows are kept open for any length of time.

Serratia will not survive in chlorinated drinking water.  However, where water stands long enough for the residual chlorine disinfectant to dissipate, such as a toilet in a guest bathroom, or on a shower curtain, the pink color may develop.  Customers who remove the chlorine from their water by use of an activated carbon filter may also be more likely to experience the problem.

How Can I Get Rid of the Stains?

Once established, Serratia is difficult to eliminate entirely.  However, regular and thorough cleaning, followed by disinfection with chlorine bleach, is the best means to control the organism.

  • Wipe bathtubs, shower walls and curtains, and around drains in order to dry them, followed by spraying or misting with a product that contains bleach or other disinfectant.
  • For toilets, clean the bowl regularly. You may wish to add ¼ cup of bleach to the toilet tank, let stand for 15-20 minutes, and then flush the bowl a couple of times to fully rinse the disinfectant. Bleach should not be left in the toilet tank for prolonged periods, however, as it will damage the rubber seals and valves inside.
  • Use care with any abrasives to avoid scratching a fixture or surface, which will raise the likelihood of bacterial growth.
  • Clean pet water bowls in a similar manner. Leave a bleach solution in the bowl for 15-20 minutes, followed by thorough rinsing.

Should you have any further questions, please call Henderson Water Utility at 270-826-2824.

Pink Stain Cleaning
Clean off the pink residue, and then mist with a product that contains chlorine bleach. Click on image for better view.

HWU Posts on Facebook

Tuesday August 4th, 2015 - 11:25 am

Revised Bid Opening Date:

Henderson Water Utility Administration Building Exterior Renovation Project

The new Bid Opening date is:
Wednesday, August 26, 2015 at 1:30 p.m.

Details are available at tinyurl.com/hwu-bids

-------------------------

Previously (07-28-2015)

Addendum No. 1 has been posted for:

Henderson Water Utility Administration Building Exterior Renovation Project

Details are available at tinyurl.com/hwu-bids

-------------------------

Previously (07-08-2015)

ADVERTISEMENT FOR BIDS

Henderson Water Utility Administration Building Exterior Renovation Project

Description of Work: The Henderson Water Utility (Owner) hereby gives notice that separate, sealed bids will be received for Exterior Renovation of the HWU Administration Building at 111 Fifth Street, Henderson, KY.

BID OPENING: Sealed Bids will be received until 1:30 p.m., Local Time on 5 August 2015, in the offices of the Henderson Water Utility (HWU), 111 Fifth Street, Henderson, Kentucky, 42420. After the official bid closing time, the Bids will be publicly opened and read aloud.

BIDDING DOCUMENTS: Bidding Documents are on file for inspection and may be obtained at the offices of HWU, at the address listed above, during regular business hours, or access the HWU Bids Page at this link: tinyurl.com/hwu-bids

Questions regarding the Bid Documents and Plans should be directed to Kathy Ambrose, Purchasing Director, at the address listed above, during regular business hours. Telephone: 270.869.6609.

LEGAL PROVISIONS: Bids shall include all required submittals as identified in the Bid Documents.

BID REJECTION/ACCEPTANCE/WITHDRAWAL: The Owner reserves the right to reject any and all Bids, waive informalities in bidding, or to accept the Bid or Bids which best serve the interests of the Owner.

Tom Williams, P.E.
General Manager
Henderson Water Utility
... See MoreSee Less

Welcome to Henderson Water Utility’s Website.  This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:

Wastewater
Stormwater


More HWU Facebook Posts:

HWU Posts on Facebook

Tuesday August 4th, 2015 - 11:25 am

Revised Bid Opening Date:

Henderson Water Utility Administration Building Exterior Renovation Project

The new Bid Opening date is:
Wednesday, August 26, 2015 at 1:30 p.m.

Details are available at tinyurl.com/hwu-bids

-------------------------

Previously (07-28-2015)

Addendum No. 1 has been posted for:

Henderson Water Utility Administration Building Exterior Renovation Project

Details are available at tinyurl.com/hwu-bids

-------------------------

Previously (07-08-2015)

ADVERTISEMENT FOR BIDS

Henderson Water Utility Administration Building Exterior Renovation Project

Description of Work: The Henderson Water Utility (Owner) hereby gives notice that separate, sealed bids will be received for Exterior Renovation of the HWU Administration Building at 111 Fifth Street, Henderson, KY.

BID OPENING: Sealed Bids will be received until 1:30 p.m., Local Time on 5 August 2015, in the offices of the Henderson Water Utility (HWU), 111 Fifth Street, Henderson, Kentucky, 42420. After the official bid closing time, the Bids will be publicly opened and read aloud.

BIDDING DOCUMENTS: Bidding Documents are on file for inspection and may be obtained at the offices of HWU, at the address listed above, during regular business hours, or access the HWU Bids Page at this link: tinyurl.com/hwu-bids

Questions regarding the Bid Documents and Plans should be directed to Kathy Ambrose, Purchasing Director, at the address listed above, during regular business hours. Telephone: 270.869.6609.

LEGAL PROVISIONS: Bids shall include all required submittals as identified in the Bid Documents.

BID REJECTION/ACCEPTANCE/WITHDRAWAL: The Owner reserves the right to reject any and all Bids, waive informalities in bidding, or to accept the Bid or Bids which best serve the interests of the Owner.

Tom Williams, P.E.
General Manager
Henderson Water Utility
... See MoreSee Less

Monday August 3rd, 2015 - 10:34 am

Pink Stains In Your Toilet Bowl

Each year, a few customers call to ask us about pink stains or residues that occasionally develop in moist areas in their homes. They generally observe this in toilet bowls, around sink and tub drains, on shower curtains or other shower surfaces, and even in pet water dishes. The customer naturally wants to know if there is something wrong with his/her water.

No, a pink residue is not a problem with your water quality, and is not harmful in this situation. It is evidence of bacteria that are common inhabitants of our environment. The most typical of these bacteria is one known as Serratia marcescens.

These bacteria come from any of a number of naturally-occurring sources, such as soil, mulch, dust, and surface waters, and they thrive in an environment that is moist and high in phosphates. More people indicate the problem occurs in the summer months when temperatures and humidity are higher, and especially if windows are kept open for any length of time.

Serratia will not survive in chlorinated drinking water. However, where water stands long enough for the residual chlorine disinfectant to dissipate, such as a toilet in a guest bathroom, or on a shower curtain, the pink color may develop. Customers who remove the chlorine from their water by use of an activated carbon filter may also be more likely to experience the problem.

How Can I Get Rid of the Stains?

Once established, Serratia is difficult to eliminate entirely. However, regular and thorough cleaning, followed by disinfection with chlorine bleach, is the best means to control the organism.

Wipe bathtubs, shower walls and curtains, and around drains in order to dry them, followed by spraying or misting with a product that contains bleach or other disinfectant.

For toilets, clean the bowl regularly. You may wish to add ¼ cup of bleach to the toilet tank, let stand for 15-20 minutes, and then flush the bowl a couple of times to fully rinse the disinfectant. Bleach should not be left in the toilet tank for prolonged periods, however, as it will damage the rubber seals and valves inside.

Use care with any abrasives to avoid scratching a fixture or surface, which will raise the likelihood of bacterial growth.

Clean pet water bowls in a similar manner. Leave a bleach solution in the bowl for 15-20 minutes, followed by thorough rinsing.

Should you have any further questions, see our website at www.hkywater.org or call Henderson Water Utility at 270-826-2824.
... See MoreSee Less

Tuesday July 28th, 2015 - 3:01 pm

Addendum No. 1 has been posted for:

Henderson Water Utility Administration Building Exterior Renovation Project

Details are available at tinyurl.com/hwu-bids

-------------------------

Previously (07-08-2015)

ADVERTISEMENT FOR BIDS

Henderson Water Utility Administration Building Exterior Renovation Project

Description of Work: The Henderson Water Utility (Owner) hereby gives notice that separate, sealed bids will be received for Exterior Renovation of the HWU Administration Building at 111 Fifth Street, Henderson, KY.

BID OPENING: Sealed Bids will be received until 1:30 p.m., Local Time on 5 August 2015, in the offices of the Henderson Water Utility (HWU), 111 Fifth Street, Henderson, Kentucky, 42420. After the official bid closing time, the Bids will be publicly opened and read aloud.

BIDDING DOCUMENTS: Bidding Documents are on file for inspection and may be obtained at the offices of HWU, at the address listed above, during regular business hours, or access the HWU Bids Page at this link: tinyurl.com/hwu-bids

Questions regarding the Bid Documents and Plans should be directed to Kathy Ambrose, Purchasing Director, at the address listed above, during regular business hours. Telephone: 270.869.6609.

LEGAL PROVISIONS: Bids shall include all required submittals as identified in the Bid Documents.

BID REJECTION/ACCEPTANCE/WITHDRAWAL: The Owner reserves the right to reject any and all Bids, waive informalities in bidding, or to accept the Bid or Bids which best serve the interests of the Owner.

Tom Williams, P.E.
General Manager
Henderson Water Utility
... See MoreSee Less

Friday July 24th, 2015 - 7:08 pm

Heavy Construction on Powell Street:

All throughout the week of July 27 – 31, 2015, there will be heavy street construction on Powell Street between South Lincoln Avenue and US 41 N.

Crews will dig out and patch street cuts that were made for the Cooper Park stormwater project.

The milling and final overlay of this street will take place at a later date.

Thru traffic should use an alternate route.
... See MoreSee Less

Tuesday July 21st, 2015 - 9:07 am

Road Closure: (Rescheduled)

HACKBERRY Street near the intersection with BRUCE Street will be CLOSED on Wednesday 07-22-2015. Traffic to-and-from BRUCE Street will also be affected.

Local traffic will be able to detour around the work area.

Henderson Water Utility will be installing a water line across Hackberry Street.

This project was originally scheduled for Tuesday, but has been postponed because of the rain Monday night.
... See MoreSee Less