Water Pressure Issues on South Main St.
In the last week, Henderson has experienced several water main breaks along South Main Street. Boil water advisories could be issued at times while we repair the water main breaks.
The cause of the breaks is an increase in water pressure to compensate for maintenance at the College Tank, near Henderson Community College. The College Tank was removed from service on August 2, 2017, and will be out of service for approximately four months.
The areas experiencing pressure problems are South Main Street, from 1660 South Main to Drury Lane, Hackberry Street, Bruce Street, and Marshall Drive.
Customers might experience pressure differences at times or may experience total water loss. We are working to stabilize the water pressure in the affected area to reduce the stress on the water main.
Please call Henderson Water Utility at (270) 826-2824 if you notice extremely low water pressure or observe a possible water leak in your area.
Stormwater Fee FAQs
Beginning with July 2017 utility bills, HWU customers will see a new line item for a “Stormwater Fee” on their utility bills.
The amount of the monthly “Stormwater Fee” will be $5.00 for most residential customers.
The stormwater fees are based on the size of the customer’s water meter. Most residential customers have a water meter size that is less than one inch. Many commercial and industrial customers have water meters that are larger than one inch. Meter size is being used as a proxy for the stormwater impacts associated with the size of a customer’s facility.
Please read HWU’s FAQ document, in PDF file format, for answers to questions you might have about the “Stormwater Fee”. The 2-page FAQ document is available via the following link:
Additional information about HWU’s rates and fees is available here:
Welcome to Henderson Water Utility’s Website. This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.
The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time. Please call 270-826-2421 if you have any questions concerning the meetings.
Henderson is a “Combined Sewer System” community. In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains. In newer parts of the city, we have a separate storm sewer system.
Learn more about Henderson’s Combined Sewer System
Learn more about Henderson’s Separate Sewer System:
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