HWU Web Content

About Henderson Water Utility - General Information about the Utility
Facts and Questions - View common questions and answers about the Henderson Water Utility
Contact Information - Departments of HWU, their locations, and the employees working for the Utility
Bids - Items for bid and related information
Rate and Service Fee Information - Information on Rates and Fees
Canoe Creek - Canoe Creek flooding issues
 

Combined Sewer System - Our older part of the city

Stormwater Phase II - Phase II Information
Projects - Take a look at what is happening in Henderson concerning the Water Utility
Links Page - Links related to the Henderson Water Utility and water and wastewater treatment
Water Quality Reports - Report on potable water quality at HWU
HWU Policy Information - Utility Rates, Temporary Meter Policy, Sewer Backups, Stormwater ERUs
Employment Opportunities - Opportunities to become part of our team.
Regulatory Documents - Sewer Use Ordinance.
 
Employee Access to E-mail
  Welcome to Henderson Water Utility's Web.  This site contains information about Henderson, Kentucky's Henderson Water Utility, the projects currently underway, and other information of interest to the community.

We are continually updating information related to projects, items out for bid, and employment opportunities so check back often.

 

The Water and Sewer Commission meetings are normally held at the Bobby G. Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time. 

Please call 270-826-2421 if you have any questions concerning the meetings.
 

36-Inch Water Transmission Line

Traffic Detours Beginning
Wednesday, June 24, 2009

Construction began the week of June 22 on a new 36-inch diameter water transmission line on Main Street, between Sixth and Washington Streets.  The work began near the Henderson County Public Library at the intersection of Main and Washington Streets, and will proceed toward Sixth Street.

Read more about this project and see a larger map on our Projects page.

 

Important Information About Your Drinking Water
Henderson Water Utility South
Did Not Meet Treatment Requirements

Our water system recently violated a drinking water standard.  Although this was not an emergency, as our customers, you have a right to know what happened, what you should do, and what we did to correct this situation.

Read more about this incident on our Regulatory Documents page.

 

Illicit Discharges to the Sanitary Sewer System
(Published 06/13/2008)

Henderson's Sewer Use Ordinance (SUO) expressly forbids illicit discharges to the sanitary sewer system.  The prohibitions are contained in Chapter 23, Article II, Division 2 of Henderson's Code of Ordinances.

Read more about illicit discharges on our Regulatory Documents page.

 

HWU Offers a Sewer Credit for Filling a Swimming Pool

Henderson Water Utility will again offer a one-time-a-year sewer credit to customers for filling a swimming pool.  Read more about this opportunity on our Rates and Service Fee Information page.

 

HWU was honored at a meeting of the Henderson City Commission for service above and beyond the call of duty during the recent Green Street water line emergency repair.

Watch the City Commission presentation in streaming video.  Approx. run time is 8 minutes:48 seconds

(Note: 256K DSL/Cable connection required!)
Need the FREE RealAudio "RealPlayer"? Get it HERE!

 

 

Auction Items
Occasionally HWU will be auctioning off surplus or retired items on public Internet sites such as eBay.  You can view any such items on eBay under the account hwuky or by clicking here.
811 is the new number you should call before you begin any digging project.  Learn more at http://call811.com

Ohio River Sweep

Each year, Operation Community Pride hosted the annual Ohio River Sweep.  The cleanup focusees on the shoreline from Hays Boat  Ramp to the tennis courts.

  

 

 


Consumer Confidence Reports

Our 2009 Drinking Water Quality Report (CCR) for our North System is available online.

CCRs for previous years are also available.


On January 31, 2006, HWU presented a program on Canoe Creek to a joint work session of the City of Henderson and Henderson County.

Watch the Canoe Creek presentation in streaming RealVideo.

(NOTE: 256K DSL/Cable connection required!)

 

 

On October 6, 2005, HWU presented a program on its System Investment Plan & Revenue Needs to a work session of the Henderson City Commission.

Watch the Revenue Needs presentation in streaming RealVideo.

(NOTE: 256K DSL/Cable connection required!)

 

 

HWU was a guest at Bend Gate Elementary School, and presented a lesson on stormwater runoff to the fourth grade students.

Watch the lesson in streaming video.  (Note: 256K DSL/Cable connection required!)

More information ...

 

 
 

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This page was last updated on 06/25/2009


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