Henderson Water Utility

For billing inquiries, please call Customer Service at 270-831-1200 ext. 2216.  Hours are Monday through Friday 8 am to 5 pm.

In case of water or sewer emergency call HWU at 270-826-2824 (Answered 24/7/365).

Welcome to Henderson Water Utility’s Website.

This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:

Wastewater
Stormwater

Henderson Water Utility (HWU) expressly reserves the right to disconnect, confiscate unauthorized devices, and/or discontinue service or any other connection with or without notice where HWU discovers, finds, or is otherwise made aware of any such installation that poses a threat to the supply, public health or public safety.
HWU cannot guarantee uninterrupted service and will not be responsible for any claims arising out of the failure to deliver continuous service.
HWU’s Social Media Archive

Whats_New_Post-It-Note

Henderson Water Utility
Henderson Water Utility

Friday March 17th, 2023 - 3:35 pm

The agenda for March 20, 2023, Water and Sewer Commission Meeting is available on the HWU website (in PDF format) at this link:tinyurl.com/HWU-Board-AgendaThe meeting will begin at 4:30 p.m. at the Bobby Gish Administrative Building at 111 Fifth Street in Henderson. ... See MoreSee Less
Henderson Water Utility
Henderson Water Utility

Tuesday March 14th, 2023 - 7:27 pm

On Wednesday, March 15th the City's Public Works team will close the northbound right lane of South Green Street between Norris Lane and Chestnut Street. On Thursday, March 16th they will close the northbound right lane of North Green Street between Crestview Drive and Twelfth Street.Both closures will begin at 6am and remain closed most of the day. ... See MoreSee Less

 

2020 CONSUMER CONFIDENCE REPORTS
for both the North and South Water Treatment Plants

2020 North CCR
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NORTH Water Treatment Plant
Serving the City of Henderson
and portions of Henderson County

2020 Henderson Water Utility North annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/north.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.

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SOUTH Water Treatment Plant
Serving the City of Sebree, Beech Grove,
and portions of Henderson County

2020 Henderson Water Utility South annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/south.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.