Henderson, Kentucky

As we transitioned from “Healthy at Home”, and in line with Kentucky’s “Healthy at Work” guidance, Henderson Water Utility offices will re-opened to the public on Monday, 18 May 2020.

  • To the maximum extent possible, HWU will continue to provide services and conduct business via phone or internet.
  • Paperless/electronic formats will be used where possible for communications, in place of paper.
  • Employees who can perform telework are being encouraged to do so.  Call ahead to make sure the person you need to see is in the office.
  • When visiting HWU offices, the public will be asked to wear masks or face coverings for any interactions while in our offices, and to maintain six-foot (6’) separation from public employees.
  • Hand sanitizer, wipes, and gloves will be available at front desks for use by the public.
  • HWU employees will continue to clean shared touched surfaces, multiple times per day.

We want our employees, visitors and customers to Stay Safe!

Please check here for some information about COVID-19 and the water supply

In case of water or sewer emergency call HWU at 270-826-2824 (Answered 24/7/365).

Important information for businesses/buildings reopening
As buildings reopen, businesses, schools, and property management teams will be opening areas that have been empty or underused.  Properly flushing plumbing is essential before reoccupying any spaces that have been un-used for the last 6 to 8 weeks.
Flushing water lines and water-using appliances is an easy way to ensure that high water quality is maintained.  Flushing moves older water that has been sitting in the pipes out of the building and brings in fresh water.  Flushing is easy and HWU has made the process easy to understand with the release of the following infographic.
Any questions, please feel free to contact us at 270.826.2421.
Welcome to Henderson Water Utility’s Website.

This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:



HWU Posts on Facebook

Tuesday September 22nd, 2020 - 9:15 am

Henderson Water Utility crews will be flushing fire hydrants throughout the city beginning Monday, September 28th. Hydrants are flushed every spring and fall as recommended by the Kentucky Division of Water to maintain water quality. Crews measure the disinfection strength of the water to be sure it is safe to drink, and to be sure that there is fresh water throughout our entire system.

This hydrant flushing effort will be limited to areas of potential low pressure, and dead-ends. Flushing will begin on Monday, September 28th at 6 a.m. and continue until these areas have been thoroughly flushed. Utility crews will conduct this during normal business hours and is expected to take 3 to 4 weeks. Customers might experience a temporary decrease in water pressure. Questions or concerns may be received at 270.826.2824, or you can do so by email on our website at www.hkywater.org.
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Monday September 21st, 2020 - 4:35 pm

September 2020 Henderson Water and Sewer Commission ... See MoreSee Less

Friday September 18th, 2020 - 11:24 pm

The agenda for the September 21, 2020 Water and Sewer Commission Meeting is available on the HWU website (in PDF format) at this link:


This meeting may be conducted as a video teleconference meeting as allowed under KRS61.826. Any interruption in the video or audio broadcast at any location will result in the suspension of the meeting until the broadcast is restored. As a result of the state of emergency declared by the President of the United States and the Governor of Kentucky due to the global COVID-19 pandemic, and in accordance with recommended and mandated precautions related to COVID-19 and Opinion of the Attorney General 20-05, one or more members of the Water and Sewer Commission may participate via Zoom Webinar or similar video teleconferencing system, and the meeting will be broadcast to the public.

Due to the highly contagious nature of COVID-19, it may not feasible for HWU to maintain recommended and mandated precautions while providing a central physical location for public viewing. Staff of the Commission will attend remotely, so that public attendance may be permitted at this meeting. The meeting will be broadcast on Zoom (Registration Link: zoom.us/webinar/register/WN_17m79C1-TdymyGoaA4EdQQ ) and on HWU’s Facebook page: fb.me/HendersonWaterUtility.

Members of the public wishing to address the Board or to comment on any item of business may attend, and if the number of persons in the meeting room exceeds recommended guidelines, one or more members of the Board may move to an adjacent room and continue in attendance by teleconference.

Any member of the public wishing to address the meeting, please contact the General Manager prior to the meeting, @ tom.williams@hkywater.org or by phone, 270.869.6621.
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Friday September 11th, 2020 - 2:02 pm


The Henderson Water and Sewer Commission of the City of Henderson, Kentucky will receive sealed competitive bids at its office at 111 Fifth Street, Henderson, Kentucky 42420, until 1:30 p.m. (CDT), on the 21th day of September 2020 at which time the bids will be opened and considered for the purchase of the following:


Specifications and Instructions to Bidders may be obtained from:

HWU website: tinyurl.com/hwu-bids

HWU Bobby Gish Administration Building: 111 Fifth Street, Henderson, KY 42420

Questions should be directed to the Purchasing Manager, Kathy Manker, at 270-869-6609 or kathy.manker@hkywater.org .

The Water and Sewer Commission reserves the right to accept or reject any or all bids in whole or in part and to waive informalities and/or technicalities in the bids. Conflicts of interest, gratuities and kickbacks as defined and provided for in K.R.S. 45A.455 are absolutely prohibited.

Clarifications and Addenda will be posted on the HWU procurement web site as listed above.

Bidders should submit their sealed bids by customary means, prior to the bid opening time. At the specified time, a video teleconference will be broadcast to the public as allowed under KRS 61.826 and KRS 45A.080(4).

No primary location will be set for public attendance as per Kentucky Attorney General Opinion 20-05, and no public attendance will be permitted at this meeting due to the highly contagious nature of COVID-19.

The Bid Opening will be broadcast on Zoom: Register in advance at: zoom.us/meeting/register/tJ0pcOCsqjItHdVdeLKxFMKO00MD7jCSnvfZ. After registering, you will receive a confirmation email containing information about joining the meeting.
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for both the North and South Water Treatment Plants

2020 North CCR

NORTH Water Treatment Plant
Serving the City of Henderson
and portions of Henderson County

2020 Henderson Water Utility North annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/north.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.


SOUTH Water Treatment Plant
Serving the City of Sebree, Beech Grove,
and portions of Henderson County

2020 Henderson Water Utility South annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/south.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.