Henderson Water Utility

For billing inquiries, please call Customer Service at 270-831-1200 ext. 2216.  Hours are Monday through Friday 8 am to 5 pm.

In case of water or sewer emergency call HWU at 270-826-2824 (Answered 24/7/365).

Welcome to Henderson Water Utility’s Website.

This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:

Wastewater
Stormwater

Henderson Water Utility (HWU) expressly reserves the right to disconnect, confiscate unauthorized devices, and/or discontinue service or any other connection with or without notice where HWU discovers, finds, or is otherwise made aware of any such installation that poses a threat to the supply, public health or public safety.
HWU cannot guarantee uninterrupted service and will not be responsible for any claims arising out of the failure to deliver continuous service.
HWU’s Social Media Archive

Whats_New_Post-It-Note

Wednesday February 1st, 2023 - 4:16 pm

Addendum #1 for Henderson Water Utility – North WTP High Service Pumping Station Improvements(Contract 22-08) has been posted at t.co/4fiK68tUDB ... See MoreSee Less

Tuesday January 31st, 2023 - 2:13 pm

The Henderson Water Utility (HWU) is starting a project to lay a new water main on South Main Street and Sand Lane in the southern parts of the City of Henderson. This is part of a larger project to boost water pressure and flow in southern sections of the City. The project will start on S. Main near the Chapelwood Apartments / Yeaman Avenue, and stretch north to Sand Lane. At this point, it will turn east onto Sand Lane and continue to the Madison Street/Commonwealth Drive intersection. Where the project crosses South Green Street (US 41A/US 60), a bore under the pavement will be performed so that S. Green can remain open. Several other bores will be made under Sand Lane, in order to keep that street open to traffic throughout the project. HWU’s contractor, Cumberland Pipeline, will lay a 20-inch water main along South Main Street, generally on the riverward side of the existing pavement. On most of Sand Lane, the new main will be located on easements outside of the pavement. Traffic on South Main St. will be intermittently restricted to local traffic only. HWU will attempt to maintain access to driveways and private property to the maximum extent possible, but there may be times during workdays when traffic is restricted. We ask for the public’s patience during this construction. The contractor plans to work 3 to 4 days per week, with no work from Friday thru Sunday, in normal weeks. If you have questions about this project, please call HWU at the main office number, 270.826.2421. ... See MoreSee Less

 

2020 CONSUMER CONFIDENCE REPORTS
for both the North and South Water Treatment Plants

2020 North CCR
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NORTH Water Treatment Plant
Serving the City of Henderson
and portions of Henderson County

2020 Henderson Water Utility North annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/north.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.

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SOUTH Water Treatment Plant
Serving the City of Sebree, Beech Grove,
and portions of Henderson County

2020 Henderson Water Utility South annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/south.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.