Henderson Water Utility

For billing inquiries, please call Customer Service at 270-831-1200 ext. 2216.  Hours are Monday through Friday 8 am to 5 pm.

In case of water or sewer emergency call HWU at 270-826-2824 (Answered 24/7/365).

Please check here for information about COVID-19 and the water supply

Welcome to Henderson Water Utility’s Website.

This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:

Wastewater
Stormwater


Whats_New_Post-It-Note

Friday October 15th, 2021 - 1:45 pm

The agenda for the October 18, 2021, Water and Sewer Commission Meeting is available on the HWU website (in PDF format) at this link:tinyurl.com/HWU-Board-AgendaThe meeting will begin at 4:30 p.m. at the Bobby Gish Administrative Building located at 111 Fifth Street in Henderson. ... See MoreSee Less

Thursday September 30th, 2021 - 9:30 am

REQUEST FOR PROPOSALBanking ServicesHenderson Water Utility (HWU) is requesting sealed proposals from qualified institutions for banking services as described in the following document. A banking institution (bank) is considered to be qualified if it is legally authorized to conduct business in the Commonwealth of Kentucky, has a branch office located within the City of Henderson and can provide collateral for deposits. Sealed proposals will be received in the office of Henderson Water Utility at 111 Fifth Street, Henderson, Kentucky, 42420, until 4:00 pm, Friday, October 15, 2021. Facsimile or electronic proposals will not be accepted. Late proposals will not be accepted. The proposal opening will not be open to the public. Questions regarding this Request for Proposal must be directed to Todd Bowley, Chief Financial Officer 270-869-6607, or Kathy Manker, Purchasing Manager, 270-869-6609. Any vendor found to be soliciting other representatives of Henderson Water Utility during this RFP process may be disqualified.The proposals are being solicited pursuant to KRS 45A.370 ... See MoreSee Less

Monday September 20th, 2021 - 4:30 pm

September 2021 Water and Sewer Commission Meeting ... See MoreSee Less

Monday September 20th, 2021 - 12:01 pm

Henderson Water Utility Hydrant FlushingHenderson Water Utility crews will be flushing fire hydrants throughout the city beginning Monday, September 27th. Hydrants are flushed every spring and fall as recommended by the Kentucky Division of Water to maintain water quality. Crews measure the disinfection strength of the water to be sure it is safe to drink, and to be sure that there is fresh water throughout our entire system.This hydrant flushing effort will be limited to areas of potential low pressure, and dead-ends. Flushing will begin on Monday, September 27th at 6 a.m. and continue until these areas have been thoroughly flushed. Utility crews will conduct this during normal business hours and is expected to take 3 to 4 weeks. Customers might experience a temporary decrease in water pressure. Questions or concerns may be received at 270.826.2824, or you can do so by email on our website at www.hkywater.org. ... See MoreSee Less

Friday September 17th, 2021 - 1:18 pm

The agenda for the September 20, 2021, Water and Sewer Commission Meeting is available on the HWU website (in PDF format) at this link:tinyurl.com/HWU-Board-AgendaThe meeting will begin at 4:30 p.m. at the Bobby Gish Administrative Building located at 111 Fifth Street in Henderson. This meeting will also be broadcast on Zoom. You can register here: us06web.zoom.us/webinar/register/WN_hn2XtybTScaFk4RM2TMmMw ... See MoreSee Less

 


2020 CONSUMER CONFIDENCE REPORTS
for both the North and South Water Treatment Plants

2020 North CCR
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NORTH Water Treatment Plant
Serving the City of Henderson
and portions of Henderson County

2020 Henderson Water Utility North annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/north.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.

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SOUTH Water Treatment Plant
Serving the City of Sebree, Beech Grove,
and portions of Henderson County

2020 Henderson Water Utility South annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/south.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.