Henderson Water Utility

For billing inquiries, please call Customer Service at 270-831-1200 ext. 2216.  Hours are Monday through Friday 8 am to 5 pm.

In case of water or sewer emergency call HWU at 270-826-2824 (Answered 24/7/365).

Please check here for information about COVID-19 and the water supply

Welcome to Henderson Water Utility’s Website.

This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:

Wastewater
Stormwater


Whats_New_Post-It-Note

Thursday November 25th, 2021 - 6:37 am

Fallen Leaves Can Lead to Flooded StreetsFall is here and with it brings all the things we love about the change of seasons including the return of the pumpkin spice latte (yes please!), crisp autumn hikes, spooky pumpkin carving, and enjoying the changing colorful landscape of the Midwest as the leaves provide a beautiful show of red, purple, yellow, and orange. As those leaves begin to fall, paired with an increase in stormy wet weather, they can become a combination that leads to clogged storm drains causing water to back up and flood neighborhood streets and sidewalks. What Can You Do to Help Reduce Flooding in Your Neighborhood?www.hkywater.org/education/fallen-leaves-can-lead-to-flooded-streets ... See MoreSee Less

Wednesday November 24th, 2021 - 12:24 pm

Water Street (from 5th to 6th Streets) that was recently closed due to work being done at the North Water Treatment Plant is now open to traffic. We thank you for your patience while it was closed this past few weeks. The sidewalk is mostly open, partially blocked. Please use caution in that area. ... See MoreSee Less

Friday November 12th, 2021 - 9:47 pm

The agenda for the November 15, 2021, Water and Sewer Commission Meeting is available on the HWU website (in PDF format) at this link: tinyurl.com/HWU-Board-Agenda The meeting will begin at 4:30 p.m. at the Bobby Gish Administrative Building located at 111 Fifth Street in Henderson. ... See MoreSee Less

 


2020 CONSUMER CONFIDENCE REPORTS
for both the North and South Water Treatment Plants

2020 North CCR
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NORTH Water Treatment Plant
Serving the City of Henderson
and portions of Henderson County

2020 Henderson Water Utility North annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/north.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.

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SOUTH Water Treatment Plant
Serving the City of Sebree, Beech Grove,
and portions of Henderson County

2020 Henderson Water Utility South annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/south.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.