Henderson, Kentucky

As we transitioned from “Healthy at Home”, and in line with Kentucky’s “Healthy at Work” guidance, Henderson Water Utility offices will re-opened to the public on Monday, 18 May 2020.

  • To the maximum extent possible, HWU will continue to provide services and conduct business via phone or internet.
  • Paperless/electronic formats will be used where possible for communications, in place of paper.
  • Employees who can perform telework are being encouraged to do so.  Call ahead to make sure the person you need to see is in the office.
  • When visiting HWU offices, the public will be asked to wear masks or face coverings for any interactions while in our offices, and to maintain six-foot (6’) separation from public employees.
  • Hand sanitizer, wipes, and gloves will be available at front desks for use by the public.
  • HWU employees will continue to clean shared touched surfaces, multiple times per day.

We want our employees, visitors and customers to Stay Safe!

Please check here for some information about COVID-19 and the water supply

In case of water or sewer emergency call HWU at 270-826-2824 (Answered 24/7/365).

Important information for businesses/buildings reopening
As buildings reopen, businesses, schools, and property management teams will be opening areas that have been empty or underused.  Properly flushing plumbing is essential before reoccupying any spaces that have been un-used for the last 6 to 8 weeks.
Flushing water lines and water-using appliances is an easy way to ensure that high water quality is maintained.  Flushing moves older water that has been sitting in the pipes out of the building and brings in fresh water.  Flushing is easy and HWU has made the process easy to understand with the release of the following infographic.
Any questions, please feel free to contact us at 270.826.2421.
Welcome to Henderson Water Utility’s Website.

This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:



HWU Posts on Facebook

Tuesday July 28th, 2020 - 3:17 pm

As announced last week, Henderson Water Utility (HWU) and our Contractor, Deig Bros. Lumber & Construction Co., are starting a major sewer infrastructure project in the North End of Henderson. For the next 30 days, this will require closure of portions of Sunset Lane and Barker Road, near their intersection, just west of US 41 North.

Sunset Lane will be closed to through traffic southbound at Watson Lane. Barker Road will be close to through westbound traffic at North Elm Street. These streets will be barricaded, with “Local Traffic Only” signage. The signed detour will include North Elm St, north of Barker Road, and Watson Lane, from North Elm to Sunset Lane.

Local traffic within the closed portions of Sunset and Barker will be maintained, as will access for emergency vehicles, deliveries, sanitation and recycling pickup, and driveway entry, to the maximum extent possible, while maintaining safety for workers and the traveling public. The closure is anticipated to start early on Wednesday, 7.29.2020, and last through Friday, 8.28.2020.

The first phase of this project will involve directional drilling of a 16” pipe along Myrene Drive, Sunset Lane, Barker Road and Jamestown Drive. This type of construction minimizes impacts to streets, driveways and yards, and is faster and less expensive than traditional cut-and-cover construction. Contractor personnel from Deig Brothers will contact affected homeowners and be available on-site to answer questions, and every effort will be made to accommodate resident’s concerns. Trenches will be filled with rock at the end of each day to facilitate traffic, and flaggers will be present when one-way traffic is necessary.

If you have further questions or concerns, contact Tom Williams, HWU General Manager, at 270.826.2421.
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Thursday July 23rd, 2020 - 12:17 pm


The Henderson Water and Sewer Commission of the City of Henderson, Kentucky will receive sealed competitive bids at its office at 111 Fifth Street, Henderson, Kentucky 42420; until Tuesday August 11, 2020 at 1:30 p.m. at which time the bids will be opened and considered for the purchase of the following: JANITORIAL SERVICES FOR HENDERSON WATER UTILITY Bid Item 2020-09

Specifications and Instructions to Bidders may be obtained at the above address of the office of the Henderson There will be mandatory pre-bid walk-throughs as indicated in the bid document. Water Utility or at the company website tinyurl.com/hwu-bids. Questions regarding this bid should be directed to the Purchasing Manager at 270-869-6609.

The Water and Sewer Commission reserves the right to accept or reject any or all bids in whole or in part and to waive informalities and/or technicalities in the bids. Conflicts of interest, gratuities and kickbacks as defined and provided for in K.R. S. 45A.455 are absolutely prohibited.
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Monday July 20th, 2020 - 4:32 pm

July 2020 Water and Sewer Commission Meeting ... See MoreSee Less

Monday July 20th, 2020 - 7:57 am

20 July 2020

Henderson Water Utility has announced the start of a major sewer project on the North side of Henderson.

As part of a study launched 5 years ago, HWU identified four areas where sewer infrastructure needed to be upgraded on the north side of Henderson. This year, a sewer pump station on Myrene Drive was rebuilt to provide increased sewer capacity and alleviate sewer overflows. Now, the next segment of the larger project is ready to be constructed. Deig Brothers, of Evansville, will be installing nearly a mile of 12" and 16” sewer force main through
the neighborhood to the west of North Elm Street, from Park Field to Barker Road, under a contract worth $ 1.3 million. The tentative start date for construction of this project is 27 July 2020.

A new alignment for this main was chosen to move the line back from the Ohio River, where the old main runs near the riverbank and is subject to erosion from flood waters. To
accomplish this move, several streets in the area will be temporarily blocked during the day as construction proceeds. To lessen the impact, Deig Bros. and HWU will be installing most of the line by "directional drilling", in which shallow bore pits are dug along the alignment, and the
pipe is drilled underground between those pits. This avoids most of the disruption and damage caused by digging up streets, driveways, and yards. Directional drilling of this section also lowered the contract price by $ 320,829 through savings in paving and ground restoration.

For the section of this project on North Elm Street, from Retting Road south to the entrance to Park Field, narrow right-of-way and poor ground conditions make traditional cut-and-cover construction more cost effective, so that section will be excavated just off the west side of North Elm Street. Due to heavy traffic and the need for a safe construction zone, portions of North Elm Street from Park Field to Retting Road will be closed to through traffic during
construction. Local traffic to driveways, side streets and residences will be allowed, but may be blocked for short periods during the day. Normal work hours will be 7 a.m. to 3:30 p.m., Monday through Friday. Night and weekend work is not anticipated at this time.

There will be some blockage of streets and driveways, which will be coordinated with property owners by the contractor. The project is expected to be completed by December 1st.

HWU will keep the public informed about this project and any road closures through social media and press releases to local media outlets. If you have any questions about this project, please call us at 270.826.2428.
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Friday July 17th, 2020 - 9:03 pm

The agenda for the July 20, 2020 Water and Sewer Commission Meeting is available on the HWU website (in PDF format) at this link:


This meeting will be conducted as a video teleconference meeting as allowed under KRS 61.826. Any interruption in the video or audio broadcast at any location will result in the suspension of the meeting until the broadcast is restored. As a result of the state of emergency declared by the President of the United States and the Governor of Kentucky due to the global COVID-19 pandemic, and in accordance with recommended and mandated precautions related to COVID-19 and Opinion of the Attorney General 20-05, one or more members of the Water and Sewer Commission may participate via Zoom Webinar or similar video teleconferencing system, and the meeting will be broadcast to the public.
Due to the highly contagious nature of COVID-19, it is not feasible for HWU to maintain order and abide by recommended and mandated precautions while providing a central physical location for public viewing. No primary location will be set for public attendance as per Kentucky Attorney General Opinion 20-05, and public attendance will not be permitted at this meeting. The meeting will be broadcast on Zoom. Those wishing to view on zoom must register here. (zoom.us/webinar/register/WN_ASXMgk4xQSaYi7KUXaPLaQ ). It will also be viewable on HWU’s Facebook page: fb.me/HendersonWaterUtility.
Members of the public wishing to address the Board or to comment on any item of business may email those comments before or during the meeting to tom.williams@hkywater.org
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for both the North and South Water Treatment Plants

2020 North CCR

NORTH Water Treatment Plant
Serving the City of Henderson
and portions of Henderson County

2020 Henderson Water Utility North annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/north.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.


SOUTH Water Treatment Plant
Serving the City of Sebree, Beech Grove,
and portions of Henderson County

2020 Henderson Water Utility South annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/south.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.