For billing inquiries, please call Customer Service at 270-831-1200 ext. 2216. Hours are Monday through Friday 8 am to 5 pm.
In case of water or sewer emergency call HWU at 270-826-2824 (Answered 24/7/365).
Please check here for information about COVID-19 and the water supply
Welcome to Henderson Water Utility’s Website.
This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.
The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time. Please call 270-826-2421 if you have any questions concerning the meetings.
Henderson is a “Combined Sewer System” community. In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains. In newer parts of the city, we have a separate storm sewer system.
Learn more about Henderson’s Combined Sewer System
Learn more about Henderson’s Separate Sewer System:
2020 CONSUMER CONFIDENCE REPORTS
for both the North and South Water Treatment Plants
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NORTH Water Treatment Plant
Serving the City of Henderson
and portions of Henderson County
2020 Henderson Water Utility North annual water quality report is available.
This report contains important information about your drinking water.
Please go to www.hkywater.org/ccr/north.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.
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SOUTH Water Treatment Plant
Serving the City of Sebree, Beech Grove,
and portions of Henderson County
2020 Henderson Water Utility South annual water quality report is available.
This report contains important information about your drinking water.
Please go to www.hkywater.org/ccr/south.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.