Henderson, Kentucky

For billing inquiries, please call Customer Service at 270-831-1200 ext. 2216.  Hours are Monday through Friday 8 am to 5 pm.

In case of water or sewer emergency call HWU at 270-826-2824 (Answered 24/7/365).

Please check here for information about COVID-19 and the water supply

Welcome to Henderson Water Utility’s Website.

This site contains information about Henderson, Kentucky’s Henderson Water Utility, the services we offer, and other information of interest to the community.

The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 p.m. local time.  Please call 270-826-2421 if you have any questions concerning the meetings.

Henderson is a “Combined Sewer System” community.  In the older parts of the city, we have combined sewers that channel both sanitary and stormwater to the wastewater treatment plant when it rains.  In newer parts of the city, we have a separate storm sewer system.

Learn more about Henderson’s Combined Sewer System

Learn more about Henderson’s Separate Sewer System:

Wastewater
Stormwater


Whats_New_Post-It-Note

Wednesday July 28th, 2021 - 3:28 pm

ADVERTISEMENT FOR BIDS Advanced Metering Infrastructure (AMI) Project Installation of Owner-Supplied Residential Meters & Endpoints Description of Work: The Henderson Water Utility (Owner) hereby gives notice that separate, sealed bids will be received for installation of Owner-Supplied Residential Water Meters and Endpoints at various locations in Henderson, KY, Bid Reference 2021-21. Meters and endpoints will be acquired and furnished to the installation contractor by the Henderson Water Utility. BID OPENING: Sealed Bids will be received until 1:30 p.m., Local Time on 19 August 2021, in the offices of the Henderson Water Utility (HWU), 111 Fifth Street, Henderson, Kentucky, 42420. BIDDING DOCUMENTS: Bidding Documents are on file for inspection and may be obtained at the offices of HWU, at the address listed above, during regular business hours, or access the HWU Bids Page at this link: tinyurl.com/hwu-bids Questions regarding the Bid Documents and Plans should be directed to Tom Williams, General Manager, at the address listed above, during regular business hours. Telephone: 270.826.2421. LEGAL PROVISIONS: Bids shall include all required submittals as identified in the Bid Documents. BID REJECTION/ACCEPTANCE/WITHDRAWAL: The Owner reserves the right to reject any and all Bids, waive informalities in bidding, or to accept the Bid or Bids which best serve the interests of the Owner. ... See MoreSee Less

Wednesday July 28th, 2021 - 3:28 pm

INVITATION FOR BIDThe Henderson Water and Sewer Commission of the City of Henderson, Kentucky will receive sealed competitive bids at its office at 111 Fifth Street, Henderson, Kentucky 42420, until 1:30 p.m. local time on the 11th day of August 2021 at which time the bids will be opened and considered for the purchase of the following: CATIONIC POLYMER FOR THE HENDERSON WATER UTILITYSpecifications and Instructions to Bidders may be obtained from: HWU website: tinyurl.com/hwu-bids HWU Bobby Gish Administration Building: 111 Fifth Street, Henderson, KY 42420Questions regarding the bid procedure/forms should be directed to the Purchasing Manager, Kathy Manker, at 270-869-6609.Questions regarding the product specifications/delivery should be directed to the Plant Manager, Josh Thompson, at 270-826-2824.Bidders should submit their sealed bids by customary means, prior to the bid opening time. Bids will be publicly opened and read aloud at the Bobby Gish Administration building 111 5th St. Henderson KY 42420. Fully COVID-19 vaccinated bidders may attend without face covering, non-vaccinated bidders must wear a face covering per CDC guidelines. The Water and Sewer Commission reserves the right to accept or reject any or all bids in whole or in part and to waive informalities and/or technicalities in the bids. Conflicts of interest, gratuities and kickbacks as defined and provided for in K.R.S. 45A.455 are absolutely prohibited.Clarifications and Addenda will be posted on the HWU procurement web site as listed above. ... See MoreSee Less

Wednesday July 28th, 2021 - 8:28 am

The agenda for the July 30, 2021, Special Called Meeting of the Water and Sewer Commission is available on the HWU website at this link: tinyurl.com/HWU-Board-AgendaThe meeting will begin at 12:00 p.m. at the Henderson Water Utility Administration Bldg 111 5th St. ... See MoreSee Less

Friday July 23rd, 2021 - 12:17 pm

The agenda for the July 27, 2021, Special Called Meeting of the Water and Sewer Commission is available on the HWU website at this link: tinyurl.com/HWU-Board-AgendaThe meeting will begin at 4:00 p.m. at the City Bldg., 3rd Floor Assembly Room ... See MoreSee Less

Wednesday July 21st, 2021 - 10:24 am

Update on Marywood Drive closure...The emergency repair work on Marywood Drive has been awarded to a contractor, and work will continue over the next 25-30 days. The extent of the repairs needed are more extensive than initially thought. ... See MoreSee Less

 


2020 CONSUMER CONFIDENCE REPORTS
for both the North and South Water Treatment Plants

2020 North CCR
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NORTH Water Treatment Plant
Serving the City of Henderson
and portions of Henderson County

2020 Henderson Water Utility North annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/north.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.

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SOUTH Water Treatment Plant
Serving the City of Sebree, Beech Grove,
and portions of Henderson County

2020 Henderson Water Utility South annual water quality report is available.

This report contains important information about your drinking water.

Please go to www.hkywater.org/ccr/south.pdf to view your 2020 annual water quality report or to request a paper copy call 270-826-2421.