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HWU Policies & Procedures
Henderson Water Utility has developed policies and procedures to help standardize the way we do business. We want to be fair and consistent with all of our customers.
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Enforcement Response Plans
View the enforcement response plans.
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Long - Term Control Plan
Henderson Water Utility (HWU) operates a combined sewer system (CSS) with 16 permitted combined sewer overflows (CSOs), where untreated wastewater mixed with rainwater can be allowed to overflow to a waterway without treatment.
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Ordinances
View the Code of Ordinances for the City of Henderson, Kentucky.
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Technical Standards
Henderson Water Utilities’ Technical Standards collectively contain all of the technical requirements for constructing new or connecting onto any of our existing facilities.