Contact Us

Office Locations and Hours of Operation

Emergency Contact (Water Main Break / Sewer Backup / etc.)
Phone: 270-826-2824 (Answered 24/7/365)

Water Quality Questions
Phone: 270-826-2824
Send E-Mail

Bobby Gish Administration Building
111 Fifth Street
Henderson, Kentucky  42420
Phone: 270-826-2421 (Answered 24/7/365)
Fax: 270-826-2428
Hours: 7:30 a.m. – 4:30 p.m. (Monday through Friday)
Closed on Saturday, Sunday, and Holidays

System Operations Center (SOC)
230 North Alvasia Street
Henderson, Kentucky  42420
Phone: 270-826-2824 (Answered 24/7/365)
Fax: 270-826-9343
Hours: 7:30 a.m. – 4:00 p.m. (Monday through Friday)
Closed on Saturday, Sunday, and Holidays

North Water Treatment Plant
510 North Water Street
Henderson, KY 42420
Phone: 270-826-2421 (Answered 24/7/365)
Fax: 270-826-2428
Hours of Operation: 24 hours

North Wastewater Treatment Plant
205 Drury Lane
Henderson, KY 42420
Phone: 270-827-9588 (Answered 24/7/365)
Fax: 270-827-4356
Hours of Operation: 24 hours

South Water Treatment Plant
4159 Quinns Landing Road
Robards, KY 42452
Phone:  270-869-6644 (Answered 24/7/365)
Fax:  270-521-6856
Hours of Operation: 24 hours

Forrest E. Stokes South Wastewater Treatment Plant
4145 Quinns Landing Road
Robards, KY 42452
Phone:  270-869-6647 (Answered 24/7/365)
Fax:  270-521-6856
Hours of Operation: 24 hours

Stormwater
230 North Alvasia Street
Henderson, Kentucky  42420
Phone: 270-826-2824 (Answered 24/7/365)
Fax: 270-826-9343
Hours: 7:30 a.m. – 4:00 p.m. (Monday through Friday)
Closed on Saturday, Sunday, and Holidays

Social Media


Facebook: https://www.facebook.com/Henderson-Water-Utility-693325900678713/

Twitter: https://twitter.com/HWUwater

Customer Service

HWU Customer Service
Speak to a real, live person 24/7/365
Phone: 270-826-2824
Send E-Mail

Admin / Finance

Bart Boles
General Manager
Phone: 270-826-2421

Todd Bowley
Chief Financial Officer
Phone: 270-826-2421

Tim Fischbeck
Information Systems Manager
Phone: 270-826-2421

Kathy Ambrose
Purchasing Manager
Phone: 270-826-2421

Deniese Jones
Administrative Assistant
Phone: 270-826-2421

Brittany Monroe
Secretary
Phone:  270-826-2421

Operations / Engineering

Kevin Roberts
Director of Operations
Phone: 270-826-2824

Matt Calvert
Chief Engineer
Phone: 270-826-2824

Warner Mattingly
Engineer
Phone: 270-826-2824

Jamie Wilke
Utility System Superintendent
Phone: 270-826-2824

Josh Thompson
Treatment Superintendent
Phone: 270-826-2824

Kevin Sturgill, GISP
GIS Manager
Phone: 270-826-2824

Bill Arvin
Treatment Manager
Phone: 270-826-2824

Jerry Basham
Chief Treatment Plant Operator
North Wastewater Treatment Plant
Phone: 270-827-9588

Chuck Gee
Chief Treatment Plant Operator
F.E. Stokes South Wastewater Treatment Plant
Phone: 270-869-6647

Annette Brewster
Secretary
Phone: 270-826-2824