Office Locations and Hours of Operation
Emergency Contact (Water Main Break / Sewer Backup / etc.)
Phone: 270-826-2824 (Answered 24/7/365)
Water Quality Questions
Phone: 270-826-2824
Send E-Mail
Bobby Gish Administration Building
111 Fifth Street
Henderson, Kentucky 42420
Phone: 270-826-2421 (Answered 24/7/365)
Fax: 270-826-2428
Hours: 7:30 a.m. – 4:30 p.m. (Monday through Friday)
Closed on Saturday, Sunday, and Holidays
System Operations Center (SOC)
230 North Alvasia Street
Henderson, Kentucky 42420
Phone: 270-826-2824 (Answered 24/7/365)
Fax: 270-826-9343
Hours: 7:30 a.m. – 4:00 p.m. (Monday through Friday)
Closed on Saturday, Sunday, and Holidays
North Water Treatment Plant
510 North Water Street
Henderson, KY 42420
Phone: 270-826-2421 (Answered 24/7/365)
Fax: 270-826-2428
Hours of Operation: 24 hours
North Wastewater Treatment Plant
205 Drury Lane
Henderson, KY 42420
Phone: 270-827-9588 (Answered 24/7/365)
Fax: 270-827-4356
Hours of Operation: 24 hours
South Water Treatment Plant
4159 Quinns Landing Road
Robards, KY 42452
Phone: 270-869-6644 (Answered 24/7/365)
Fax: 270-521-6856
Hours of Operation: 24 hours
Forrest E. Stokes South Wastewater Treatment Plant
4145 Quinns Landing Road
Robards, KY 42452
Phone: 270-869-6647 (Answered 24/7/365)
Fax: 270-521-6856
Hours of Operation: 24 hours
Stormwater
230 North Alvasia Street
Henderson, Kentucky 42420
Phone: 270-826-2824 (Answered 24/7/365)
Fax: 270-826-9343
Hours: 7:30 a.m. – 4:00 p.m. (Monday through Friday)
Closed on Saturday, Sunday, and Holidays
Social Media
Facebook: https://www.facebook.com/Henderson-Water-Utility-693325900678713/
Twitter: https://twitter.com/HWUwater
Customer Service
HWU Customer Service
Speak to a real, live person 24/7/365
Phone: 270-826-2824
Send E-Mail
Admin / Finance
Bart Boles
General Manager
Phone: 270-826-2421
Todd Bowley
Chief Financial Officer
Phone: 270-826-2421
Tim Fischbeck
Information Systems Manager
Phone: 270-826-2421
Kathy Ambrose
Purchasing Manager
Phone: 270-826-2421
Deniese Jones
Administrative Assistant
Phone: 270-826-2421
Brittany Monroe
Secretary
Phone: 270-826-2421
Operations / Engineering
Kevin Roberts
Director of Operations
Phone: 270-826-2824
Matt Calvert
Chief Engineer
Phone: 270-826-2824
Warner Mattingly
Engineer
Phone: 270-826-2824
Jamie Wilke
Utility System Superintendent
Phone: 270-826-2824
Josh Thompson
Treatment Superintendent
Phone: 270-826-2824
Kevin Sturgill, GISP
GIS Manager
Phone: 270-826-2824
Bill Arvin
Treatment Manager
Phone: 270-826-2824
Jerry Basham
Chief Treatment Plant Operator
North Wastewater Treatment Plant
Phone: 270-827-9588
Chuck Gee
Chief Treatment Plant Operator
F.E. Stokes South Wastewater Treatment Plant
Phone: 270-869-6647
Annette Brewster
Secretary
Phone: 270-826-2824