Henderson Water Utility

Water / Wastewater / Stormwater / Customer Service
Skip to content
  • Meter Project
  • Spring Rains and Stormwater Drains
  • Henderson, Kentucky
  • Submit a Water Quality Complaint
  • Departments
    • Water
      • North Water Plant History and Operation
        • Ultra-Violet Purification in 1917
      • South Water Plant History and Operation
      • Drinking Water Quality
        • NAEGLERIA FOWLERI and YOUR WATER SYSTEM
      • Water Quality Archive
      • BOIL WATER ADVISORY
    • Wastewater
      • North Wastewater Treatment Plant History
      • F.E. Stokes South Wastewater Treatment Plant History
        • Forrest E. Stokes
      • Wastewater Treatment Plant Regulatory Info.
      • Pretreatment Program
      • Combined Sewer System
        • KPDES 001 – North Wastewater Treatment Plant
        • KPDES 002 – Janalee Drive Pump Station
        • KPDES 003 – Ragan Street
        • KPDES 004 – Jackson Street
        • KPDES 005 – Towles Street
        • KPDES 006 – Clay Street
        • KPDES 007 – Powell Street
        • KPDES 008 – Washington Street
        • KPDES 009 – First Street
        • KPDES 010 – Second Street
        • KPDES 011 – Fourth Street (CLOSED)
        • KPDES 012 – Fifth Street (CLOSED)
        • KPDES 013 – Eighth Street (CLOSED)
        • KPDES 014 – Second Street Pump Station
        • KPDES 015 – Third Street Basin
        • KPDES 016 – Cooper Park Pump Station (CLOSED)
        • KPDES 017 – Outer Fifth Street (CLOSED)
    • Stormwater
      • Permits for MS4 Construction Site Activities
      • Keeping Stormwater Clean (MS4 Permit)
      • EPA Stormwater Phase II
      • Watershed Friendly Stream Maintenance
    • Admin / Finance
      • Audit
        • Audit Archive
      • Budget
      • Procurement
        • Bids
      • Information Systems
        • Asset Management
      • General Manager
      • Former GMs
        • Bruce Shipley, P.E.
        • Bobby G. Gish, P.E.
    • System Operations Center
      • Services
      • Field Crews
      • GIS
      • Automation
    • Engineering
      • Projects
        • North Water Treatment Plant Project
        • North Wastewater Treatment Plant Project
        • Janalee Drive Pump Station and Force Main Upgrade Project
        • Tiger Ditch Stormwater Project
      • Modeling
  • Board
    • Board Duties
    • Board Members
    • Board Agenda / Minutes
  • Governance
    • Stormwater Requirements for New Development and Redevelopment
    • Enforcement Response Plans
    • Ordinances
    • Technical Standards
    • Rates and Fees
    • HWU Policy and Procedure Manual
    • Long Term Control Plan
    • HWU Strategic Plan
      • Strategic Plan Archive
        • HWU Strategic Plan (April 2019)
        • HWU Strategic Plan (April 2018)
        • HWU Strategic Plan (April 2017)
        • HWU Strategic Plan (May 2016)
        • HWU Strategic Plan (May 2015)
        • HWU Strategic Plan (June 2014)
  • Quick Links
    • Current Road Closures
    • Live map showing current overflow conditions
    • City of Henderson Website
    • Bids
    • Henderson City-County Web Portal
    • CountyOffice.org
    • Board Agenda / Minutes
    • FOG Policy (Fats, Oils, and Grease)
    • USGS River Gauge
    • Hyper-Reach Emergency Communications Network
    • Kentucky 811
    • Historic Maps
    • GovDeals Auction Items
    • Employee Access to E-Mail
  • How Do I … ?
    • How do I apply for services?
    • How do I get a temporary meter?
    • How do I report a service problem?
    • How do I apply for an MS4 Construction Site Permit?
    • How do I set up a plant tour?
    • How do I inquire about a job at HWU?
    • How do I bid on HWU projects?
    • How do I know if I am responsible for repairing a leak?
    • How do I get my stormwater problem on the list for work to be done?
    • How do I determine if I need a permit to perform stream maintenance work?
    • How do I fill my swimming pool at a lower cost?
  • I Didn’t Know That!
    • Flushing of un-used water lines
    • COVID-19
    • Confined Space Entry
    • Lead and Copper In Your Drinking Water
    • Fall Leaf Season
    • Fats, Oils and Grease (FOG)
    • Autumn Rains and Stormwater Drains
    • Pink Stains In Your Toilet Bowl
    • Fire Hydrant Colors
    • Why Do We Have Water Towers ?
    • Repainted Frontier Village Tank
  • River and Creek Levels
  • Contact Us
  • Site Map
    • Site Map (Descriptive)

Governance

Board

General Manager

Ordinances

Enforcement Response Plans

Technical Standards

Rates and Fees

HWU Policy and Procedure Manual

Long Term Control Plan

HWU Strategic Plan

 

Follow Us

HWU Tweets

  • The agenda for the November 23, 2020 Water and Sewer Commission Meeting is available on the HWU website (in PDF for… https://t.co/QJ4cj78Nt1
    Nov 20, 2020
  • PRESS RELEASE FOR IMMEDIATE RELEASE Henderson Water Utility (HWU) and our Contractor, Deig Bros. Lumber & Construct… https://t.co/h9tRfvn251
    Nov 19, 2020
  • The agenda for the November 10, 2020 Water and Sewer Commission Special Called Meeting is available on the HWU webs… https://t.co/MY41d3mW5G
    Nov 6, 2020
  • HWU reminds our customers that with tonight’s possible hard freeze, you need to make sure that outside hoses are di… https://t.co/2eS2tlIdWB
    Nov 2, 2020
  • PRESS RELEASE FOR IMMEDIATE RELEASE Henderson Water Utility (HWU) and our Contractor, Deig Bros. Lumber & Construct… https://t.co/WvGSHHST0G
    Oct 28, 2020
Follow @HWUwater
Proudly powered by WordPress