Henderson Water Utility

Water / Wastewater / Stormwater / Customer Service
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  • Spring Rains and Stormwater Drains
  • Henderson, Kentucky
  • Submit a Water Quality Complaint
  • Departments
    • Water
      • North Water Plant History and Operation
        • Ultra-Violet Purification in 1917
      • South Water Plant History and Operation
      • Drinking Water Quality
      • Water Quality Archive
      • BOIL WATER ADVISORY
    • Wastewater
      • North Wastewater Treatment Plant History
      • F.E. Stokes South Wastewater Treatment Plant History
        • Forrest E. Stokes
      • Wastewater Treatment Plant Regulatory Info.
      • Pretreatment Program
      • Combined Sewer System
        • KPDES 001 – North Wastewater Treatment Plant
        • KPDES 002 – Janalee Drive Pump Station
        • KPDES 003 – Ragan Street
        • KPDES 004 – Jackson Street
        • KPDES 005 – Towles Street
        • KPDES 006 – Clay Street
        • KPDES 007 – Powell Street
        • KPDES 008 – Washington Street
        • KPDES 009 – First Street
        • KPDES 010 – Second Street
        • KPDES 011 – Fourth Street (CLOSED)
        • KPDES 012 – Fifth Street (CLOSED)
        • KPDES 013 – Eighth Street (CLOSED)
        • KPDES 014 – Second Street Pump Station
        • KPDES 015 – Third Street Basin
        • KPDES 016 – Cooper Park Pump Station (CLOSED)
        • KPDES 017 – Outer Fifth Street (CLOSED)
    • Stormwater
      • Permits for MS4 Construction Site Activities
      • Keeping Stormwater Clean (MS4 Permit)
      • EPA Stormwater Phase II
      • Watershed Friendly Stream Maintenance
    • Admin / Finance
      • Audit
        • Audit Archive
      • Budget
      • Procurement
        • Bids
      • Information Systems
        • Asset Management
      • General Manager
      • Former GMs
        • Bruce Shipley, P.E.
        • Bobby G. Gish, P.E.
    • System Operations Center
      • Services
      • Field Crews
      • GIS
      • Automation
    • Engineering
      • Projects
        • North Water Treatment Plant Project
        • North Wastewater Treatment Plant Project
        • Janalee Drive Pump Station and Force Main Upgrade Project
        • Tiger Ditch Stormwater Project
      • Modeling
  • Board
    • Board Duties
    • Board Members
    • Board Agenda / Minutes
  • Governance
    • Ordinances
    • Stormwater Requirements for New Development and Redevelopment
    • Enforcement Response Plans
    • Technical Standards
    • Rates and Fees
    • HWU Policy and Procedure Manual
    • Long Term Control Plan
    • HWU Strategic Plan
      • Strategic Plan Archive
        • HWU Strategic Plan (April 2018)
        • HWU Strategic Plan (April 2017)
        • HWU Strategic Plan (May 2016)
        • HWU Strategic Plan (May 2015)
        • HWU Strategic Plan (June 2014)
  • Quick Links
    • Live map showing current overflow conditions
    • City of Henderson Website
    • Bids
    • Henderson City-County Web Portal
    • CountyOffice.org
    • Board Agenda / Minutes
    • FOG Policy (Fats, Oils, and Grease)
    • USGS River Gauge
    • Hyper-Reach Emergency Communications Network
    • Kentucky 811
    • Historic Maps
    • GovDeals Auction Items
    • Employee Access to E-Mail
  • How Do I … ?
    • How do I apply for services?
    • How do I get a temporary meter?
    • How do I report a service problem?
    • How do I apply for an MS4 Construction Site Permit?
    • How do I set up a plant tour?
    • How do I inquire about a job at HWU?
    • How do I bid on HWU projects?
    • How do I know if I am responsible for repairing a leak?
    • How do I get my stormwater problem on the list for work to be done?
    • How do I determine if I need a permit to perform stream maintenance work?
    • How do I fill my swimming pool at a lower cost?
  • I Didn’t Know That!
    • Confined Space Entry
    • Lead and Copper In Your Drinking Water
    • Fall Leaf Season
    • Fats, Oils and Grease (FOG)
    • Autumn Rains and Stormwater Drains
    • Pink Stains In Your Toilet Bowl
    • Fire Hydrant Colors
    • Why Do We Have Water Towers ?
    • Repainted Frontier Village Tank
  • River and Creek Levels
  • Contact Us
  • Site Map
    • Site Map (Descriptive)

Governance

Board

General Manager

Ordinances

Enforcement Response Plans

Technical Standards

Rates and Fees

HWU Policy and Procedure Manual

Long Term Control Plan

HWU Strategic Plan

 

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HWU Tweets

  • The agenda for the June 17, 2019 Water and Sewer Commission Meeting is available on the HWU website (in PDF format)… https://t.co/QmXPRT6gst
    Jun 14, 2019
  • HWU urges all its customers to sign up for FREE Hyper-Reach notifications on your mobile device by calling local He… https://t.co/9Cj3rs1XuK
    Jun 10, 2019
  • The Boil Water Advisory issued yesterday evening (June 5) for the Old Madisonville Road area south of Canoe Creek h… https://t.co/uPFZDc9Btg
    Jun 6, 2019
  • Boil Water Advisory Update. The leak has been repaired; however, the advisory is still in effect, and will be, for… https://t.co/pSdHvuLKi9
    Jun 6, 2019
  • HWU Crews are working on a major water main break on Old Madisionville Road south of Canoe Creek. A Boil Water Adv… https://t.co/GdBVIqwR7j
    Jun 6, 2019
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