Henderson Water Utility

Water / Wastewater / Stormwater / Customer Service
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  • Henderson, Kentucky
  • Submit a Water Quality Complaint
  • Departments
    • Water
      • North Water Plant History and Operation
        • Ultra-Violet Purification in 1917
      • South Water Plant History and Operation
      • Drinking Water Quality
      • Water Quality Archive
    • Wastewater
      • North Wastewater Treatment Plant History
        • F.E. Stokes South Wastewater Treatment Plant History
          • Forrest E. Stokes
      • Wastewater Treatment Plant Regulatory Info.
      • Pretreatment Program
      • Combined Sewer System
        • KPDES 001 – North Wastewater Treatment Plant
        • KPDES 002 – Janalee Drive Pump Station
        • KPDES 003 – Ragan Street
        • KPDES 004 – Jackson Street
        • KPDES 005 – Towles Street
        • KPDES 006 – Clay Street
        • KPDES 007 – Powell Street
        • KPDES 008 – Washington Street
        • KPDES 009 – First Street
        • KPDES 010 – Second Street
        • KPDES 011 – Fourth Street (CLOSED)
        • KPDES 012 – Fifth Street (CLOSED)
        • KPDES 013 – Eighth Street (CLOSED)
        • KPDES 014 – Second Street Pump Station
        • KPDES 015 – Third Street Basin
        • KPDES 016 – Cooper Park Pump Station (CLOSED)
        • KPDES 017 – Outer Fifth Street (CLOSED)
    • Stormwater
      • Permits for MS4 Construction Site Activities
      • Keeping Stormwater Clean (MS4 Permit)
      • EPA Stormwater Phase II
      • Watershed Friendly Stream Maintenance
    • Admin / Finance
      • Audit
        • Audit Archive
      • Budget
      • Procurement
        • Bids
      • Information Technology
        • Asset Management
      • General Manager
      • Former GMs
        • Bruce Shipley, P.E.
        • Bobby G. Gish, P.E.
    • System Operations Center
      • Services
      • Field Crews
      • GIS
      • Automation
    • Engineering
      • Projects
        • North Water Treatment Plant Project
        • North Wastewater Treatment Plant Project
        • Janalee Drive Pump Station and Force Main Upgrade Project
        • Tiger Ditch Stormwater Project
      • Modeling
  • Governance
    • Board
      • Board Duties
      • Board Members
      • Board Agenda / Minutes
    • Ordinances
    • Stormwater Requirements for New Development and Redevelopment
    • Enforcement Response Plans
    • Technical Standards
    • Rates and Fees
    • HWU Policy and Procedure Manual
    • Long Term Control Plan
    • HWU Strategic Plan
      • Strategic Plan Archive
        • HWU Strategic Plan (April 2018)
        • HWU Strategic Plan (April 2017)
        • HWU Strategic Plan (May 2016)
        • HWU Strategic Plan (May 2015)
        • HWU Strategic Plan (June 2014)
  • Quick Links
    • Live map showing current overflow conditions
    • City of Henderson Website
    • Henderson City-County Web Portal
    • CountyOffice.org
    • Bids
    • Board Agenda / Minutes
    • FOG Policy (Fats, Oils, and Grease)
    • USGS River Gauge
    • Hyper-Reach Emergency Communications Network
    • Kentucky 811
    • GovDeals Auction Items
    • Employee Access to E-Mail
  • How Do I … ?
    • How do I apply for services?
    • How do I get a temporary meter?
    • How do I report a service problem?
    • How do I apply for an MS4 Construction Site Permit?
    • How do I set up a plant tour?
    • How do I inquire about a job at HWU?
    • How do I bid on HWU projects?
    • How do I know if I am responsible for repairing a leak?
    • How do I get my stormwater problem on the list for work to be done?
    • How do I determine if I need a permit to perform stream maintenance work?
    • How do I fill my swimming pool at a lower cost?
  • I Didn’t Know That!
    • Confined Space Entry
    • Lead and Copper In Your Drinking Water
    • Fall Leaf Season
    • Fats, Oils and Grease (FOG)
    • Spring Rains and Stormwater Drains
    • Pink Stains In Your Toilet Bowl
    • Fire Hydrant Colors
    • Why Do We Have Water Towers ?
    • Repainted Frontier Village Tank
  • River and Creek Levels
  • Contact Us
  • Site Map
    • Site Map (Descriptive)

I Didn’t Know That!

A collection of useful and interesting information.

Confined Space Entry

Lead and Copper In Your Drinking Water

Fall Leaf Season

Fats, Oils and Grease (FOG)

Spring Rains and Stormwater Drains

Pink Stains In Your Toilet Bowl

Fire Hydrant Colors

Why Do We Have Water Towers ?

Repainted Frontier Village Tank

 

 

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HWU Tweets

  • Addendum No. 1 has been posted for Countryview Stormwater Project Phase 1B for the Henderson Water Utility (Bid Ite… https://t.co/OQViApnVMD
    Aug 13, 2018
  • HWU is accepting sealed proposals for: Manhole Saw (Bid Item ID: 201834) See https://t.co/4fiK68tmO3 https://t.co/YKmm4GuiRZ
    Jul 30, 2018
  • HWU is accepting sealed proposals for: Countryview Stormwater Project – Phase 1B (Bid Item ID: 201815) See… https://t.co/n7PeBb1GKb
    Jul 24, 2018
  • Addendum No. 1 has been posted for Painting of Buildings at the SOC for HWU (Bid Item ID: 201833) See… https://t.co/ZaueAxWTwl
    Jul 23, 2018
  • The July 19, 2018 Water and Sewer Commission Special Called Meeting agenda (in PDF format) is available at this lin… https://t.co/eN9C5jeEVY
    Jul 17, 2018
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