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Henderson Water Utility, KY
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  1. About Us
  2. Governance
  3. Departments
  4. Resources
  5. How Do I...
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  1. Home
  2. About Us
  3. Governance
  4. Departments
  5. Resources
  6. How Do I...

  1. Home

  2. About Us

    1. Board
    2. Senior Staff
    3. Contact
      1. Admin / Finance
      2. System Operations
      3. North Water Treatment Plant
      4. North Wastewater Treatment Plant
      5. South Water Treatment Plant
      6. South Wastewater Treatment Plant
    4. HWU Strategic Plan
    5. Rates & Fees
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  3. Governance

    1. HWU Policies & Procedures
    2. Enforcement Response Plans
    3. Long - Term Control Plan
    4. Ordinances
    5. Technical Standards
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  4. Departments

    1. Admin / Finance
      1. Audit
      2. Budget
      3. Procurement
    2. Operations
      1. System Operations Center (SOC)
        1. FOG and Pretreatment
        2. GIS
          1. Kentucky 811
        3. Services
      2. Drinking Water
        1. Drinking Water Quality
        2. Water Plant History
          1. Ultra - Violet Purification in 1917
      3. Wastewater
        1. F.E. Stokes South Wastewater Treatment Plant History
          1. Forrest E. Stokes
        2. North Wastewater Treatment Plant History
      4. Stormwater
        1. EPA Stormwater Phase II
        2. Keeping Stormwater Clean (MS4 Permitting)
        3. Permits for MS4 Construction Site Activities
        4. Watershed Friendly Stream Maintenance
    3. Engineering
      1. Modeling
      2. Projects
        1. Meter Project
        2. Pratt
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  5. Resources

    1. PFAS/PFOA & Henderson Water Utility
    2. Archived Annual Consumer Confidence Reports
      1. North CCRs (Archive)
      2. South CCRs (Archive)
    3. Revised Lead & Copper Rule
    4. River Levels
    5. HWU Combined Sewer Overflow (CSO) Map
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  6. How Do I...

    1. Apply For
      1. How to Apply for Services
      2. Jobs / Careers
    2. Find
      1. Ordinances
      2. Rates & Fees
    3. Pay My Bill
    4. Report a Concern
    5. Sign Up For
      1. Bid Opportunites
      2. Notifications
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Service & Billing
Bids
Meetings
Report a Problem
Jobs/Careers
Alert Sign Up

  1. For billing, call Customer Service at 270-831-1200 ext. 2216. Hours are Monday through Friday 8 am to 5 pm. In case of water or sewer emergency call HWU at 270-826-2824 (Answered 24/7/365).

  1. This site contains information about the services we offer, and other information of interest to the community. The Water and Sewer Commission meetings are normally held at the Bobby Gish Administrative Building located at 111 Fifth Street on the third Monday of each month at 4:30 pm local time. Please call 270-826-2421 if you have any questions concerning the meetings.

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